"Our founders were creative, flexible and adaptable, and these extraordinary qualities still guide us today. CCA employees continue to make this company a success through the very same values on which the company was founded more than 25 years ago."
– John Ferguson, CCA Chairman of the Board
Frank Betancourt
Vice President, Real Estate
Frank Betancourt joined CCA as Vice President of Real Estate in September 2007. He brings considerable experience to the company, having served over 20 years in corporate real estate, construction and facility management for major U.S. and international companies. Most recently, Betancourt served as Vice President of Real Estate and Construction with ServiceMaster, a Fortune 500 company, based in Memphis, Tennessee where he created and led a full service real estate and construction department to support 32,000 employees in 1,200 locations. Additionally, Betancourt has previously served as Director of Real Estate and Construction in Houston, Texas, where he managed international portfolios and coordinated activities of all real estate and construction personnel. He earned his B.S in Architectural Engineering from the University of Texas at Austin.
Dennis Bradby
Vice President, Inmate Programs
Dennis Bradby has been Vice President, Inmate Programs since 1991. In 1987, he was appointed Vice President, Operational Support Systems for CCA. Prior to his move to the corporate office, Bradby served as Facility Administrator at CCA Silverdale Facilities in Chattanooga, Tennessee, from 1985-86. In 1984, he served as warden of the CCA Houston Processing Center in Houston, Texas. From 1969 to 1984, Bradby served with the Virginia Department of Corrections in a variety of management positions. Bradby graduated from Norfolk State University in Virginia in 1972. He also serves as an auditor for the American Correctional Association.
Steven Conry
Vice President, Facility Operations, Business Unit 3
Steven Conry joined CCA in March 2006 as Vice President, Facility Operations for Business Unit 3, which is comprised of Divisions V and VI. Conry previously served 23 years with the New York City Department of Correction, most recently acting as Chief of Facility Operations for the agency for the last four years. He joined the New York City Department of Correction in 1983 as a correctional officer and served in many leadership roles prior to his current appointment, including warden, assistant divisional chief, chief of management and planning, and chief of security for the agency. Conry graduated magna cum laude with a bachelor's degree in public management from John Jay College of Criminal Justice, where he later received a master's degree in public administration.
David Garfinkle
Vice President, Finance and Controller
Dave Garfinkle, CPA, joined CCA as Vice President, Finance in February 2001. For the five years prior, Garfinkle served as Vice President and Controller for Bradley Real Estate, Inc., a publicly traded, $1 billion real estate investment trust located in Chicago, Ill. Prior to joining Bradley Real Estate, Garfinkle was a Senior Manager at KPMG Peat Marwick LLP in Boston for seven years. Garfinkle earned a Bachelor of Business Administration, Summa Cum Laude, from St. Bonaventure University in Olean, N.Y. in 1989.
Louise Grant
Vice President, Marketing and Communications
A marketing professional with more than 20 years of career experience, Louise Grant joined Corrections Corporation of America as Vice President, Marketing and Communications in 2001. Grant’s department is responsible for strategic marketing communications, media management, brand positioning, employee communication, and community advocacy. Previously, Grant served as Vice President of Sales and Communications for md2patient.com, a start-up physician services organization in Nashville, where she was responsible for a national sales team and national advertising campaign. Grant served seven years as Director of Client and Attorney Development at Boult, Cummings, Conners & Berry, a leading Nashville law firm. During her career, Grant has also worked as the head of marketing for a national health care company and served in client account supervision roles with public relations/advertising agencies. Grant earned an M.B.A. from the Jack Massey Graduate School of Business at Belmont University in Nashville and a B.S. in Public Relations from Western Kentucky University. She has lectured and written on crisis communications and brand marketing. She is chairperson of CCA’s Charitable Contributions Committee and board member of CCA’s 501c3 organization CCAssist Fund, which provides financial aid to CCA employees during times of personal crisis. Grant serves on the board of the non-profit agency Project Return, which serves ex-offenders, and on the board of charter school LEAD Academy. Through the non-profit agency Leaving the Cocoon, she serves as a mentor to females who are incarcerated or those recently released from prison.
Steve Groom
Vice President & Deputy General Counsel
Steve Groom joined CCA as Vice President & Deputy General Counsel in March 2001 after serving as a partner in the law firm of Stites & Harbison, PLLC. Previously, he was General Counsel of SunTrust Bank in Nashville. Groom earned a bachelor’s degree from Lipscomb University and a Doctor of Jurisprudence Degree from the University of Memphis, where he was a member of the Law review. Groom has received additional education and training at the Harvard Program on Negotiation and the Executive Education programs at the Wharton School of the University of Pennsylvania and the Kellogg School of Management, Northwestern University. Groom serves on the adjunct faculty of Lipscomb University’s MBA program, teaching Corporate Governance and The Legal & Regulatory Environment of Business. He also serves on the Board of Visitors of the University’s College of Business and the Board of Advisors of the Institute for Conflict Management.
Lucibeth Mayberry
Vice President and Deputy Chief Development Officer
Lucibeth Mayberry was named Vice President, Deputy Chief Development Officer in August 2008. She previously served as Vice President, Research, Contract, Proposals beginning March 2006. She joined CCA in May 2003 as Senior Director, State Customer Relations and was promoted to Managing Director, State Customer Relations in 2004. Before joining CCA, Mayberry served as a Senior Associate of the Taxation and Estate Planning Practice Group at the Nashville-based law firm Stokes, Bartholomew, Evans and Petree. She holds a bachelor's degree from the University of Tennessee, a Juris Doctor from Vanderbilt University and a Master of Laws in Taxation from the University of Florida.
Natasha Metcalf
Vice President, Customer Contracts
Natasha Metcalf joined CCA in January 2003 as Vice President of Local Government Customer Relations. She most recently served as Vice President and Associate General Council, Contract Management before being named Vice President, Customer Contracts in August 2008. Prior to joining CCA, Metcalf served, since December 1998, as the Commissioner of the Tennessee Department of Human Services. As head of this agency with a $1.4 billion budget, Metcalf was responsible for more than 130 office locations and 4,000 employees statewide. Metcalf served from 1997 until 1998 as General Counsel for the Tennessee Department of Finance and Administration. In 1996, she was Deputy Legal Counsel to Tennessee Governor Don Sundquist. She began her career as an Associate with the law firm of Kennerly, Montgomery and Finley in Knoxville. She earned her law degree from the University of Tennessee College of Law and a bachelor's degree from Hampton University in Virginia.
John Pfeiffer
Vice President, Technology and
Chief Information Officer
John Pfeiffer joined CCA in the newly-created position of Vice President, Technology and Chief Information Officer in August 2002. Pfeiffer brings to CCA eight years of experience in information technology and four years of experience in the U.S. Navy. Before joining CCA, he spent three years as Chief of Operations at Bytes of Knowledge, a Nashville-based IT consulting company. Prior to his work at Bytes of Knowledge, Pfeiffer served as Director of Information Systems and Telecommunications at LifeTrust America. From 1994 to 1998 Pfeiffer served as Administrator, Informatics Center at Vanderbilt University Medical Center, and from 1990 to 1994, he served in the U.S. Navy as a Surface Warfare Officer. Pfeiffer earned an M.B.A. from Belmont University in Nashville Tennessee in 1998 and a B.S. from Vanderbilt University in Nashville in 1990. He continues to serve as Adjunct Instructor of Information Systems Management at the Jack C. Massey School of Business at Belmont University.
J. Michael Quinlan
Senior Vice President
Mike Quinlan oversees the Quality Assurance (QA) program for the company. In addition he collaborates closely with the company's business development groups for federal, state and local government agencies. He previously served as Chief Operating Officer and Executive Vice President of CCA from June 1999 through June 2002. He joined the company in 1993 as the head of the Strategic Planning Division in Washington, D.C. Quinlan came to CCA following a 22-year career in public sector corrections, including serving as the Director of the Federal Bureau of Prisons. Quinlan hold a bachelor's degree from Fairfield University, a doctor of jurisprudence degree from Fordham Law School and a master's degree from George Washington University School of Law.
Brad Regens
Vice President, State Customer Relations
Brad Regens was named Managing Director and, later, Vice President, State Customer Relations in 2008. Regens joined CCA as Senior Director, State Customer Relations in December 2007 to manage business relationships with established and prospective state partners in the southwestern United States, with an emphasis on Arizona and California. Regens comes to CCA from the Arizona House of Representatives, where he served two years as the Director of Fiscal Policy. Previously, he spent nine years serving in a number of key roles, including Assistant Director, with the Arizona Joint Legislative Budget Committee, where he was responsible for analysis and forecasts of state government expenditures. Regens earned his Master of Public Policy degree from Duke University, and his undergraduate degree was gained at the University of Colorado at Boulder. He is located in CCA’s Phoenix, Arizona satellite office.
Herb Spiwak
Vice President, Health Services
Herb Spiwak serves as interim Vice President of Health Services. He previously served as Regional Administrator for the California Department of Corrections from December 2003 through June 2007. He joined CCA in 2007 as Managing Director of Health Services, following 27 years of financial and operational experience in hospitals, medical groups, and as a Health Care Consultant. Spiwak holds a Bachelor’s degree in history from Queens College and a Master’s degree in Professional Studies with a concentration in Health Care Management from the New School for Social Research.
Jimmy Turner
Vice President, Facility Operations, Business Unit 2
Jimmy Turner has served as Vice President, Operations of CCA since 1999. In March 2006, he was named Vice President, Facility Operations for Business Unit 2, which is comprised of Divisions III and IV. A 28-year corrections professional, Turner served as warden of CCA's Northeast Ohio Correctional Center in Youngstown from March 1998 to his promotion to vice president. A 18-year CCA employee, Turner joined CCA in 1989 as assistant warden of it's Silverdale Facilities in Chattanooga, Tenn. He also served as assistant warden at CCA's Winn Correctional Center in Louisiana and CCA's Metro-Davidson County Detention Facility in Nashville, where he ultimately was promoted to warden. Turner has also served as a CCA senior divisional director.
Bart VerHulst
Vice President, Federal & Local Customer Relations
Bart VerHulst joined CCA in January 2007 as Managing Director, Federal Customer Relations and was named Managing Director and, later, Vice President of Federal and Local Customer Relations in 2008. Prior to joining CCA, VerHulst spent most of his recent years in the political arena. First as a staff assistant to the Bill Frist for Senate campaign, then working his way up through the Frist organization to Chief of Staff for the then United States Senate Majority Leader Bill Frist. In addition to his federal customer relations responsibility, VerHulst coordinates the annual Chairman’s Charity Golf Tournament to raise funds for local charities. VerHulst holds a Bachelor of Arts in Business Administration from Hope College in Holland, Michigan.